Contractor Licence: 455945C (Prevail Plumbing Group Pty Ltd) · Licence: 305276C (Joel Polifroni)

TMV servicing · Sydney

TMV servicing Sydney

Thermostatic mixing valve servicing, temperature testing, fault diagnosis and valve replacement for commercial, healthcare, aged care, education and strata premises across Sydney.

Valves are identified, tested, serviced and retested, with the delivered temperature recorded so you have a clear service history for each valve.

Calibrated test gauge used by Prevail Plumbing when testing and recording valve performance on site

What a TMV does

Controlled heated-water temperature at the outlet

A thermostatic mixing valve blends stored hot water with cold water and holds the delivered temperature within a set range. Because it responds to changes in incoming temperature and pressure, it keeps the outlet temperature stable rather than letting it drift with whatever the hot water plant is doing.

TMVs are commonly used in higher-risk environments including healthcare, aged care, early-childhood facilities and schools to provide controlled heated-water temperatures and reduce scalding risk. They are serviceable devices, which is why their performance is tested and recorded rather than assumed.

NSW temperature control

45°C at personal-hygiene outlets in specified facilities

In specified higher-risk facilities, heated water at outlets used primarily for personal hygiene — such as basins, showers and baths — must be delivered at no more than 45°C through a compliant temperature-control device.

What that means in practice depends on the facility, the outlets and the existing installation. We look at what is actually installed and what the outlets are used for, rather than assuming a TMV is required at every basin in every building.

Servicing and testing

How a TMV service runs

  1. 01

    Locate and list the valves

    Every TMV on site is identified and recorded, along with the outlets it serves, so nothing is missed at the next service.

  2. 02

    Test the delivered temperature

    Outlet temperatures are measured and recorded so the valve's actual performance is known before anything is opened up.

  3. 03

    Service or replace

    The valve is serviced with the correct parts, or replaced where it can no longer hold a stable temperature.

  4. 04

    Retest and record

    Delivered temperature is retested after the service and the result is recorded for your file.

Scope of work

Servicing, testing and valve replacement

  • Routine TMV servicing, including strip-down, clean and replacement of service parts
  • Outlet temperature testing and recording
  • Fault diagnosis where outlet temperatures are drifting or unstable
  • Valve replacement where a TMV can no longer hold temperature reliably
  • Servicing across multiple valves on one site, scheduled together
  • Service records supplied for your compliance file

Fault signs

When a TMV needs attention

  • Water at basins or showers running hotter or cooler than it should
  • Temperature that swings while the outlet is running
  • A noticeable drop in flow from a mixed outlet
  • Complaints from staff, residents or patients about inconsistent water temperature
  • A valve that has not been serviced or temperature tested on record
  • Weeping or corroded valve bodies, unions or strainers

Not the same as a domestic tempering valve

Houses and units are a different job

A domestic tempering valve on a house or unit hot water system is a simpler device with a different purpose, and it is covered with the rest of our hot water work.

Domestic tempering valves and hot water systems

Frequently asked questions

TMV questions

What does a thermostatic mixing valve actually do?

It blends stored hot water with cold water and holds the delivered temperature within a set range, so the outlet temperature stays controlled even when incoming pressures or temperatures shift.

Which buildings use TMVs?

TMVs are commonly used in higher-risk environments including healthcare, aged care, early-childhood facilities and schools to provide controlled heated-water temperatures and reduce scalding risk. Whether a particular installation needs one depends on the facility and how the outlets are used.

What temperature should personal-hygiene outlets deliver?

In specified higher-risk facilities, heated water at outlets used primarily for personal hygiene — such as basins, showers and baths — must be delivered at no more than 45°C through a compliant temperature-control device.

Is a TMV the same as the tempering valve on my house?

No. A domestic tempering valve is a simpler device used on ordinary residential hot water installations, and that work is covered on our Hot Water page. A TMV is a serviceable, temperature-tested valve used in higher-risk settings.

How do I know if a TMV needs replacing rather than servicing?

If the valve cannot hold a stable delivered temperature after being serviced with the correct parts, or the body and internals are past their serviceable condition, replacement is the honest answer and we say so.

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